THE WALLACE E. CARROLL SCHOOL OF MANAGEMENT
MD 240: Management Information Systems
Fall 2000
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MD 240
Fall 2000 - Tentative Schedule
Updated Thursday, November 30, 2000
Note: The suggested Questions for Discussion, Exercises, and Internet Exercises from the
textbook chapters are intended to help you reflect briefly on your reading assignment.
They will help you better prepare for class, but are not meant to be turned in.
Useful links:
Turban et al. textbook -
self-test quiz
Turban et al. textbook -
technology term glossary (.RTF file)
Turban et al. textbook - WWW
links presented in book
Turban et al. textbook - WWW
links for Internet exercises
Class Presentations
Technology
Analysis Class Presentations
Class Participation Grades
Evaluations 1 and 2
| Session # Date |
Class Topic/Activities | Assignment Due |
| Session 1 9/5 - Tuesday |
Course overview and objectives. Distribute syllabus. |
None. |
| Session 2 9/7 - Thursday |
Topic: Organizations, Environments and Information Technology Chapter 1 Take-Away Slides |
Chapter 1 Questions for Discussion: 1, 4, 5, 7, 8, 9 Exercises: none Internet Exercises: 1a-c |
| Session 3 9/12 - Tuesday |
Topic: Information Technologies: Concepts and Management Chapter 2 Take-Away Slides |
Chapter 2 Questions for Discussion: 2, 3, 4, 5, 7, 8 Exercises: 1 Internet Exercises: 4 |
| Session 4 9/14 - Thursday |
Topic: Strategic Information Systems Quiz: Chapters 1 & 2 Chapter 3 Take-Away Slides |
Chapter 3 Be What You Aren't, Nicholas Carr, TheStandard.com Giant Steps, Nicholas Carr, TheStandard.com Questions for Discussion: 3, 7, 8, 9 Exercises: 2 Internet Exercises: 6 |
| Session 5 9/19 - Tuesday |
Topic: Business Process Reengineering and Information Technology Case Study 1: Woodstrat: A Support System for Strategic Management (http://www.wiley.com/college/ turban2e/pdf/part1.pdf) Requires Adobe's Acrobat Reader. Case Study Questions are on the Study Guide page (click here) |
Chapter 4 Questions for Discussion: 6, 10, 12, 13, 16, 21 Exercises: Internet Exercises: 3 |
| Session 6 9/21 - Thursday |
Topic: Hardware Quiz: Chapters 3 & 4 Technology Analysis Presentations |
Chapter T.1 Read this brief time-line of hardware (and software): Comp. Sci. Timeline Read about pre-computer MIS hardware in the Story of IBM Compare the types of contemporary hardware in your book to those reviewed on CNET (http://www.cnet.com/, click on "Hardware Reviews" button) Briefly browse the future of hardware being envisioned at The MIT Media Lab (http://www.media.mit.edu/research/) What type of hardware is the technology offered by Akamai? (http://www.akamai.com/) |
| Session 7 9/26 - Tuesday |
Topic: Software New: Hardware & Software Lecture Slides Pictures of Software Development Environments Technology Analysis Presentations |
Chapter T.2 Read Scripting: Higher Level Programming for the 21st Century Browse Microsoft's .NET site and read their white paper on the .NET software initiative Briefly browse the future of software being envisioned at The MIT Media Lab (http://www.media.mit.edu/research/) |
| Session 8 9/28 - Thursday |
Topic: Data and Databases Technology Analysis Presentations New: Database Lecture Slides |
Chapter T.3 New: Optional: Read about how to choose a DBMS for WWW applications, and comments between geeks arguing which DBMS configuration is best. New: Browse these sites: Database Solutions: Oracle databases Sybase databases Informix databases ObjectStore |
| Session 9 10/3 - Tuesday |
Topic: Telecommunications and the Internet Technology Analysis Presentations New: Network Management (OSS) Slides Quiz: Chapters T.1 - T.4 |
Chapter T.4 Browse these sites: Internet2 - http://www.internet2.org/ |
| Session 10 10/5 - Thursday |
Completion of chapters T.1-T4 and technology presentations. | |
| Session 11 10/10 - Tuesday |
Topic: Planning for Information
Technology and Systems New: Slides: IT Architectures (Chap 12) |
Chapter 12 Questions for Discussion: 4, 5, 6, 7, 8 Exercises: 1 Internet Exercises: |
| Session 12 10/12 - Thursday |
Topic: Information Technology Economics New: Slides: IT Planning (Chap 12) Slides: IT Economics, Intangibles, Evaluation (Chap 13) |
Chapter 13 Questions for Discussion: 1, 3, 7, 8, 10, 11 Exercises: 5 Internet Exercises: 5 |
| Session 13 10/17 - Tuesday |
Topic: Systems Development Quiz: Chapters 12 & 13 New: Slides: Systems Development (Chap 14) |
Chapter 14 Questions for Discussion: 1, 2, 3, 5, 7 Exercises: Internet Exercises: 1 |
| Session 14 10/19 - Thursday |
Case Study 2: Managing Public Information Systems Development (http://www.wiley.com/college/
turban2e/icase4.html) Case Study Questions are on the Study Guide page (click here) |
Chapter 14 |
| Session 15 10/24 - Tuesday |
Topic: Managing Information Resources, Control, and Security New: Slides: Management/Security (Chap 15) |
Chapter 15 Questions for Discussion: 4, 6, 8, 10, 15, Exercises: Internet Exercises: 1, 2, 5 |
| Session 16 10/26 - Thursday |
Topic: Network Computing: Discovery,
Communication and Collaboration Quiz: Chapters 14 & 15 New: Slides: Network Computing (Chap 5) |
Chapter 5 Questions for Discussion: 1, 2, 5, 6 Exercises: none Internet Exercises: 5 Browse some of the following sites and find out what you can about their technologies: Collaboration: Client-Server Architecture Lotus Notes - http://www.notes.net/ Lotus Domino - http://www.lotus.com/domino eRoom - http://www.eroom.com/, http://www.eroom.net Visto.com (Groups) - http://www.visto.com/ Excite Clubs - http://clubs.excite.com/ Yahoo Clubs - http://clubs.yahoo.com/ eGroups - http://www.egroups.com/ X-collaboration - http://www.x-community.com/ Intranets.com - http://www.intranets.com/ HotOffice - http://www.hotoffice.com/ Project.net - http://www.project.net/ Google.com Links Collaboration: Peer-to-Peer GrooveNetworks - http://www.groove.net/- ARTICLE Video Conferencing/Collaboration Astound - http://www.astound.com/ Centra - http://www.centra.com/ MS NetMeeting - http://www.microsoft.com/ windows/netmeeting CUSeeMe, MeetingPoint Server - http://www.cuseeme.com/ Screen Sharing Expression - http://www.expression-net.com/ MS NetMeeting - http://www.microsoft.com/ windows/netmeeting Whiteboard MS NetMeeting - http://www.microsoft.com/ windows/netmeeting Chat MSN Messenger - http://messenger.msn.com/ AOL Instant Messenger - http://www.aol.com/ Expression - http://www.expression-net.com/ GDSS http://www.gdss.com/ Discovery: Intelligent Software Agents http://www.firstmonday.dk/issues/issue2_3/ch_123/ http://www.research.ibm.com/iagents/ http://www.hermans.org/agents/index.html http://agents.umbc.edu/ Agent Internet Applications CMU Agent Applications Google.com Links to Agents Alexa Internet Use Agent Internet Robots/Crawlers The BotSpot WWW Robots Page MetaCrawler/MiniCrawler |
| Session 17 10/31 - Tuesday |
Topic: Electronic Commerce Case Study 3: Minicase: Grocery Supermarket Keeps it Fresh (p. 280) Note: Case Study Questions are on the Study Guide page (click here) |
Chapter 6 Questions for Discussion: 1, 2, 3, 4, 5, 8, 21, 22, 23 Exercises: 2, 7 Internet Exercises: 3 |
| Session 18 11/2 - Thursday |
Topic: Impacts of IT on Organizations,
Individuals, and Society Quiz: Chapters 5 & 6 |
Chapter 7 New: Readings on Societal Issues Are We Becoming a Lonely and Lethargic Breed? http://www.latimes.com/business/20001026/t000102193.html The Dangers of Hyping http://www.business2.com/content/insights/dailyinsights/2000/10/26/21708 Link Me To Your Leader http://www.business2.com/content/insights/opinion/2000/09/29/19123 Webcams and the ... http://news.excite.com/news/zd/001026/09/webcams-and-the The Digital Divide http://news.excite.com/news/zd/001026/07/coops-corner-the Questions for Discussion: 1, 12, 13 Exercises: Internet Exercises: 3, 5, 6 Browse these sites: Palm computing: Palm.com Palm.net Web-Clipping Apps PalmOS.com http://www.handango.com/ Mobile Phones: http://www.sprintpcs.com/ http://www.getconnected.com/ Distributed Devices: http://www.bluetooth.com/ http://www.motorola.com/bluetooth/ http://bluetooth.ericsson.se/ http://bluetooth.ericsson.se/ |
| Session 19 11/7 - Tuesday |
Topic: Transaction Processing, Innovative Functional Systems, Supply Chain Integration | Chapter 8 (Optional) Read "The Visible Supply Chain" Browse these sites: Transaction Processing: Nuts and Bolts of Transaction Processing Transaction Processing Performance Council's performance benchmarks Supply chain integration: Supply Chain Council - http://www.supply-chain.org/ SAP - http://www.sap.com/ Manugistics - http://www.manu.com/ i2 - http://www.i2.com/ List of Supply Chain Solution Providers - http://www.supply-chain.org/html/vendors.cfm Google.com ERP Software Links Questions for Discussion: 1, 2, 3, 6, 7, 9, 10, 13, 14, 16, 23 Exercises: Internet Exercises: 2, 3 |
| Session 20 11/9 - Thursday |
Topic: Customer Relationship Management
(CRM) and CRM Software Quiz: Chapters 7 & 8 New: Slides: CRM (Chap. 8) Case Study 4: AT&T Wireless Knows Its Customers (http://www.ncr.com/case_study/ communication/att_wireless.asp) or (http://www.ncr.com/case_study/ communication/pdf/sp6696.pdf) Note: Case Study Questions are on the Study Guide page (click here) |
Chapter 8, p. 371-375 Browse the following sites and briefly analyze their CRM applications: CRM: mySAP - http://www.mysap.com/ QAD - http://www.qad.com/ Siebel Systems - http://www.siebel.com/ Blue Martini - http://www.bluemartini.com/ Ariba - http://www.ariba.com/ NCR - http://www.ncr.com Peoplesoft - http://www.peoplesoft.com/ Kana - http://www.kana.com/ CRM ASP: Applicast - http://www.applicast.com/ ERP/SCM/CRM: IBM-i2-Ariba Alliance - http://www.ibm-i2-ariba.com/ |
| Session 21 11/14 - Tuesday |
Topic: Supporting Management and Decision
Making New: Slides: DSS (Chap. 9) |
Chapter 9 Questions for Discussion: 1, 5, 9, 11, 13, 16 Exercises: Internet Exercises: 1, 5, 6 Browse the following sites: Decision Support Systems: http://www.dssresources.com/ http://www.dssresources.com/history/dsshistory.html Spatial DSS Crime and Substance Abuse Prevention DSS Google.com Links |
| Session 22 11/16 - Thursday |
Topic: Data and Knowledge Management New: Slides: Knowledge Management (Chap. 10) |
Chapter 10 Questions for Discussion: 1, 3, 4, 7, 11, 12, 14 Exercises: Internet Exercises: Browse the following sites: Knowledge management: Project Xanadu - http://www.xanadu.com/, http://www.xanadu.com.au/ MultiCosm - http://www.multicosm.com/ Hyperwave - http://www.hyperwave.com/ CritSuite - http://www.crit.org/ Lotus Project Raven - http://www.lotus.com/home.nsf/ welcome/km http://www.informationweek.com/ 791/lotu2.htm Verity Business Portals - http://www.verity.com/ Brint.com's Virtual Library on KM - http://www.brint.com/km/ Google.com Knowledge Management Directory - http://directory.google.com/Top/Reference/Knowledge_Management/ Imana - http://www.imana.com/ Geographic Information Systems ESRI - http://www.esri.com/ ESRI campus - http://campus.esri.com/ ESRI ArcData Online (use the GIS!) - http://www.esri.com/data/online/ OLAP Drill-Down on Alexa data - http://www.alexaresearch.com/clientdir/products/top_websites.php |
| Session 23 11/21 - Tuesday |
Topic: Intelligent Support Systems Quiz: Chapters 9 & 10 |
Chapter 11 Browse the following sites: Questions for Discussion: 2, 3, 7, 9 Exercises: Internet Exercises: 6 |
| 11/23 - Thursday | Thanksgiving Holiday | |
| Session 24 11/28 - Tuesday |
Topic: Finish Chapter 11 Case Study 5: Nabisco Net Brings Sweet Success (http://www.wiley.com/college/ turban2e/pdf/part3.pdf) Requires Adobe's Acrobat Reader. Note: Case Study Questions are on the Study Guide page (click here) |
"Artificial Intelligence Gets Real" http://www.forbes.com/forbes/1998/1130/6212176a.html (Sidebar 1) http://www.forbes.com/forbes/1998/1130/6212176s1.html (Sidebar 2) http://www.forbes.com/forbes/1998/1130/6212176s2.html "One-Stop Shopping for Airline Tickets" http://www.thestandard.com/article/display/0,1151,8029,00.html "Thinking Machines" http://www.businessweek.com/common_frames/bws.htm?http://www.businessweek.com/2000/00_32/b3693096.htm Browse some of these sites: Directories of AI Technology Google AI Directory (by category) - http://directory.google.com/Top/Computers/Artificial_Intelligence/ Artificial Neural Networks Game (ANN rat searches for cheese) - http://www.sce.carleton.ca/netmanage/java/Maze.html Function Approximation - http://neuron.eng.wayne.edu/bpFunctionApprox/bpFunctionApprox.html Neural Network Java Applets - http://www.aist.go.jp/NIBH/~b0616/Lab/Links.html Expert Systems Hewlett Packard Support (Ask Jeeves searches for solution) - http://www.hp.com/cposupport/nonjsnav/prhome.html Intelligent Agent Technology Agent.org - http://www.agent.org/pub/activity.html Microsoft Agent - http://msdn.microsoft.com/workshop/imedia/agent/default.asp MIT Media Lab Agents - http://agents.www.media.mit.edu/groups/agents/projects/ Genetic Algorithm/Intelligent Agents Optimization Demo - http://ai.bpa.arizona.edu/~mramsey/ga.html Language to Language Translation Babelfish Language Translator - http://www.babelfish.altavista.com/translate.dyn Text To Speech (TTS) WinSpeech - http://www.pcww.com/web_mat/wspeech.html ClipNTalk - http://www.pcww.com/web_mat/clntk.html Microsoft Agent Text to Speech Engines/Voices - http://msdn.microsoft.com/workshop/imedia/agent/speechengine.asp IBM Via Voice - http://www-4.ibm.com/software/speech/ Speech Input & Recognition Speak&Mail2000, WebSpeak - http://www.shadisoft.com/ Talk to your PC as a child - http://www.mychildinc.com/ Dragon NaturallySpeaking - http://www.dragonsys.com/ Collaborative (Social) Filtering Collaborative Filtering Resources - http://www.sims.berkeley.edu/resources/collab/ Information Filtering Resources - http://www.enee.umd.edu/medlab/filter/filter.html Movies MovieLens - http://movielens.umn.edu/ GroupLens/NetPerceptions - http://www.cs.umn.edu/Research/GroupLens/, http://www.netperceptions.com/ IMDb Movie Recommender - http://us.imdb.com/Recommends/ Movie Critic - http://www.moviecritic.com/ Video Guide - http://vguide.sepia.com/ Music Jaboom! - http://www.jaboom.com/ moodLogic - http://www.moodlogic.com/ MongoMusic - http://www.mongomusic.com/ Music Buddha - http://www.mubu.com/ Gigabeat - http://www.gigabeat.com/ News Phoaks - http://www.phoaks.com//index.html Restaurants Trabble - http://www.trabble.com/ |
| Session 25 11/30 - Thursday |
Topic: Online Corporate
Training Systems: Customized Education On-Demand Slides #1: presentation Slides #2: pictoral figures Link to E-Fellows System Course Wrap-Up |
"Designing
Distributed Learning Systems" Browse these sites: Asynchronous Learning Networks - http://www.aln.org/ BlackBoard - http://www.blackboard.com/ WebCT - http://www.webct.com/ SABA - http://www.saba.com/ |
| Session 26 12/5 - Tuesday |
Project Presentations I Team Presentation #1 Ryan Mara Jim Rowan Kimberly Norvelle Becky Green Katie Cooper (team leader) Team Presentation #2 Jared Barraford Thuy Le Tim LeBeau (team leader) Tom McGuinness Dave Valente Mike Wilt Team Presentation #3 Marcus Asante (team leader) Chun-Wei Yi Dev Khemraj Dan Miguel Robert Gall Team Presentation #4 Tracy McSweeney (team leader) Tom Kryzanski Erika Maxian Tom McGuinness Nicholas Priselac Shannon Smith |
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| Session 27 12/7 - Thursday |
Project Presentations II Team Presentation #5 Rick Holahan (team leader) Katie Ryan Dan Suchecki Erica Swenson Dave Shafei Stephen Swiatocha Team Presentation #6 Caroline Catano So-Jung Kim Jorgen Lie Sarah Samson Team Presentation #7 Ana Garcia Al Boston (team leader) Cesar Estrada Maurice Iragorri Erin Foley Sean Meenan Team Presentation #8 Nathan Spilstead Visa Shanmugam Alexander Thompson John Santucci Mike Hartmann |
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| 12/12 - Tuesday | Study Day | No Assignment |
| Final Exam | No Assignment |