Number of students who got the following questions incorrect:

Comments on results:

Quiz #1:
5) The concept of a virtual company was covered even more thoroughly in Chapter 4, so if you didn't get it right, you probably should know it now. Usual wrong answer was (a), which seems to me like it would be the easy one to identify as being wrong.
8) Probably somewhat obscure at this point. Anything that relates to "expert" and "artificial" typically relates to "intelligence". The word "neural" might have given it away also. Once again, we'll cover it in great depth later in the semester.
14) Lots of students got this wrong. Typical alternative answer was (d), which would more closely characterize an executive information system than a DSS. We'll cover this in much more depth later in the semester.

Quiz #2:
3) I'm not sure why this one caused trouble. Just from the "not visible to competitors" phrase, you should have picked up on the "inward systems" option, straight from the book.
6) This was a trick question that turns around a point made in the book -- that it is often not good to have long-term contracts with IS outsourcing, in this case in ASPs, since IT changes so quickly.
8) This is one in which most people mess up on the "obviously wrong" answer. The common wrong answer is MRP and MRPII. If you chose TQM and SPC, it indicates that you didn't read closely enough, as TQM and SPC are quality management methods, not supply chain management IT.
12) Basic question to see if you understood the reading.
13) Also a basic question to see whether you looked closely at the frameworks in the book.
14) TQM is a quality initiative/philosophy/set of tools. The other three are strategies that come out of Porter's model, covered in your book.
15) This is something I am going to bug you about until you get it, so please memorize it now. CQFDS = (cost, quality, flexibility, delivery, service). I mentioned it in class, and said I think it is important to know a set of dimensions that you rely on to analyze subjectively the characteristics of business operations and IT/IS. You may see this on future quizzes.

Quiz #3:
5) Best answer is that applications manipulate data or text (i.e., stuff you input with your hand or through an input device) to produce or provide information (i.e., documents, analyses, etc.) (a) and (b) should have been obviously wrong, while option (c) is too programmer-related and specific to only one type of application.
6) (b) is true but not inclusive enough, so (a) is the better answer.
7) No, they don't produce word processors and spreadsheets and presentation software (I've never seen a Baan Office or a SAP Office, etc.). This should have been obvious, given you've read chapter 4, and since it was mentioned again in T2. We'll cover it again in chapter 8.
8) For many, this was a toss-up between assembly language and machine language. Of course, at the machine internals level, you need a machine language.
9) Java is a programming language, VRML is Virtual Reality Markup Language (also a programming language, related to HTML, but for 3D "world" programming), CASE stands for Computer Automated Software Engineering, which is a class of tools that helps automate software development, so being the only "tool", it is the right answer.
12) Well, this was mentioned in the book, and in the supplemental reading. Relational databases are the most common type, and are the ones you should devote any efforts toward if you want to learn about databases.

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