THE WALLACE E. CARROLL SCHOOL OF MANAGEMENT
MD 240: Management Information Systems
Fall 2000

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MD 240
Spring 2001 - Tentative Schedule


Updated Wednesday, April 25, 2001

Note: The suggested Questions for Discussion, Exercises, and Internet Exercises from the textbook chapters are intended to help you reflect briefly on your reading assignment. They will help you better prepare for class, but are not meant to be turned in.

Useful links:
Turban et al. textbook - self-test quiz
Turban et al. textbook - technology term glossary (.RTF file)
Turban et al. textbook - WWW links presented in book
Turban et al. textbook - WWW links for Internet exercises

Student Participation Scores

Session #
Date
Class Topic/Activities Assignment Due
Session 1
1/17 - Wednesday
Course overview and objectives.
Distribute syllabus.

New:
Class Lecture Slides
None.
Session 2
1/22 - Monday
Topic: Organizations, Environments and Information Technology

New:
Turban, Meredith & Wetherbe Slides
Class Lecture Slides
Chapter 1

Questions for Discussion: 1, 4, 5, 7, 8, 9
Exercises: none
Internet Exercises: 1a-c
Session 3
1/24 - Wednesday
Topic: Information Technologies: Concepts and Management

New:
Turban, Meredith & Wetherbe Slides
Class Lecture Slides
Chapter 2

Questions for Discussion: 2, 3, 4, 5, 7, 8
Exercises: 1
Internet Exercises: 4
Session 4
1/29 - Monday
Topic: Strategic Information Systems

Quiz: Chapters 1 & 2

New:
Turban, Meredith & Wetherbe Slides
Class Lecture Slides
Chapter 3

Be What You Aren't, Nicholas Carr, TheStandard.com

Giant Steps, Nicholas Carr, TheStandard.com

Questions for Discussion: 3, 7, 8, 9
Exercises: 2
Internet Exercises: 6
Session 5
1/31 - Wednesday


Session 6
2/5 - Monday
Topic: Business Process Reengineering and Information Technology

New:
Turban, Meredith & Wetherbe Slides
Class Lecture Slides

Case Study 1: Woodstrat: A Support System for Strategic Management (http://www.wiley.com/college/ turban2e/pdf/part1.pdf)
Requires Adobe's Acrobat Reader.

Case Study Questions are on the Study Guide page (click here)
Chapter 4

Questions for Discussion: 6, 10, 12, 13, 16, 21
Exercises:
Internet Exercises: 3
Session 7
2/7 - Wednesday
Topic: Hardware

Quiz: Chapters 3 & 4

New:
Class Lecture Slides - Hardware and Software
Chapter T.1

Read this brief time-line of hardware (and software):
Comp. Sci. Timeline

Read about pre-computer MIS hardware in the Story of IBM

Compare the types of contemporary hardware in your book to those reviewed on CNET (http://www.cnet.com/, click on "Hardware Reviews" button)

Briefly browse the future of hardware being envisioned at The MIT Media Lab (http://www.media.mit.edu/research/)
Session 8
2/12 - Monday
Topic: Software

New:
Class Lecture Slides - Pictures of Software Development Environments
New:
Handout - Software Architecture Levels


Chapter T.2

Read Scripting: Higher Level Programming for the 21st Century

Browse Microsoft's .NET site and read their white paper on the .NET software initiative

Briefly browse the future of software being envisioned at The MIT Media Lab (http://www.media.mit.edu/research/)
Session 9
2/14 - Wenesday
Topic: Data and Databases

New:
Class Lecture Slides - Databases
Chapter T.3

New! Read:
How to choose a database for WWW applications, followed by lots of geeks passionately arguing about which database configuration is best.

Browse these sites:
Database Solutions:
Oracle databases - Oracle Technology Network (OTN) members can download Oracle free.
Sybase databases
Informix databases
ObjectStore
MySQL - so good that NASA is replacing Oracle with MySQL
Comprehensive DBMS & DBMS Application Link Page
Session 10
2/19 - Monday
Topic: Telecommunications and the Internet

New:
Class Lecture Slides - Network and Network Management

Chapter T.4

Browse these sites:
Internet2 - http://www.internet2.org/

Session 11
2/21 - Wednesday
Technology Analysis Group Presentations
Session 12
2/26 - Monday
Topic: Planning for Information Technology and Systems

Quiz: Chapters T.1 - T.4

New:
Class Lecture Slides - IT Architectures

Class Lecture Slides - IT Planning
Chapter 12

Questions for Discussion: 4, 5, 6, 7, 8
Exercises: 1
Internet Exercises:
Session 13
2/28 - Wednesday
Topic: Systems Development

New:
Class Lecture Slides - Systems Development
Chapter 14

Questions for Discussion: 1, 2, 3, 5, 7
Exercises:
Internet Exercises: 1
3/5 SPRING BREAK
3/7 SPRING BREAK
Session 14
3/12 - Monday
Topic: Information Technology Economics


New:
Class Lecture Slides - IT Economics, Intangibles, Evaluation
Chapter 13

Questions for Discussion: 1, 3, 7, 8, 10, 11
Exercises: 5
Internet Exercises: 5
Session 15
3/14 - Wednesday
Topic: Managing Information Resources, Control, and Security

New:
Class Lecture Slides - Management and Security

Case Study 2: Managing Public Information Systems Development (http://www.wiley.com/college/ turban2e/icase4.html)

Case Study Questions are on the Study Guide page (click here)
Chapter 15

Questions for Discussion: 4, 6, 8, 10, 15,
Exercises:
Internet Exercises: 1, 2, 5
Session 16
3/19 - Monday
Topic: Network Computing: Discovery, Communication and Collaboration

Quiz: Chapters 12 & 13
Quiz: Chapters 14 & 15

New:
Class Lecture Slides: Network Computing
Chapter 5

Questions for Discussion: 1, 2, 5, 6
Exercises: none
Internet Exercises: 5

Browse some of the following sites and find out what you can about their technologies:

Collaboration: Client-Server Architecture
Lotus Notes - http://www.notes.net/
Lotus Domino - http://www.lotus.com/domino
eRoom - http://www.eroom.com/,
http://www.eroom.net
Visto.com (Groups) - http://www.visto.com/
Excite Clubs - http://clubs.excite.com/
Yahoo Clubs - http://clubs.yahoo.com/
eGroups - http://www.egroups.com/
X-collaboration - http://www.x-community.com/
Intranets.com - http://www.intranets.com/
HotOffice - http://www.hotoffice.com/
Project.net - http://www.project.net/
Team Center - http://www.inovie.com/
ProjectWeb - http://www.novient.com/
Magi - http://www.endtech.com/
Google.com - Links

Collaboration: Peer-to-Peer
GrooveNetworks - http://www.groove.net/- ARTICLE

Video Conferencing/Collaboration
Astound - http://www.astound.com/
Centra - http://www.centra.com/
MS NetMeeting - http://www.microsoft.com/ windows/netmeeting
CUSeeMe, MeetingPoint Server - http://www.cuseeme.com/

Screen Sharing
Expression - http://www.expression-net.com/
MS NetMeeting - http://www.microsoft.com/ windows/netmeeting

Whiteboard
MS NetMeeting - http://www.microsoft.com/ windows/netmeeting

Chat
MSN Messenger - http://messenger.msn.com/
AOL Instant Messenger - http://www.aol.com/
Expression - http://www.expression-net.com/

GDSS
http://www.gdss.com/

Discovery: Intelligent Software Agents
http://www.firstmonday.dk/issues/issue2_3/ch_123/
http://www.research.ibm.com/iagents/
http://www.hermans.org/agents/index.html
http://agents.umbc.edu/
Agent Internet Applications
CMU Agent Applications
Google.com Links to Agents
Alexa Internet Use Agent

Internet Robots/Crawlers
The BotSpot
WWW Robots Page
MetaCrawler/MiniCrawler
Session 17
3/21 - Wednesday
Topic: Electronic Commerce

New:
Class Lecture Slides

Case Study 3: Minicase: Grocery Supermarket Keeps it Fresh (p. 280)
Note:
Case Study Questions are on the Study Guide page (click here)
Chapter 6

Questions for Discussion: 1, 2, 3, 4, 5, 8, 21, 22, 23
Exercises: 2, 7
Internet Exercises: 3
Session 18
3/26 - Monday
Topic: Impacts of IT on Organizations, Individuals, and Society

Quiz: Chapters 5 & 6

New:
Class Lecture Slides
Chapter 7


Readings on Societal Issues
Are We Becoming a Lonely and Lethargic Breed?
http://www.latimes.com/business/20001026/t000102193.html
The Dangers of Hyping
http://www.business2.com/content/insights/dailyinsights/2000/10/26/21708
Link Me To Your Leader
http://www.business2.com/content/insights/opinion/2000/09/29/19123
Webcams and the ...
http://news.excite.com/news/zd/001026/09/webcams-and-the
The Digital Divide
http://news.excite.com/news/zd/001026/07/coops-corner-the

Questions for Discussion: 1, 12, 13
Exercises:
Internet Exercises: 3, 5, 6

Browse these sites:
Palm computing:
Palm.com
Palm.net Web-Clipping Apps
PalmOS.com
http://www.handango.com/

Mobile Phones:
http://www.sprintpcs.com/
http://www.getconnected.com/

Distributed Devices:
http://www.bluetooth.com/
http://www.motorola.com/bluetooth/
http://bluetooth.ericsson.se/
http://bluetooth.ericsson.se/

Session 19
3/28 - Wednesday
Topic: Transaction Processing, Innovative Functional Systems, Supply Chain Integration

New:
Class Lecture Slides
Chapter 8

Browse these sites:

Transaction Processing:
Nuts and Bolts of Transaction Processing
Transaction Processing Performance Council's performance benchmarks

Supply chain integration:
Supply Chain Council - http://www.supply-chain.org/
SAP - http://www.sap.com/
Manugistics - http://www.manu.com/
i2 - http://www.i2.com/
List of Supply Chain Solution Providers - http://www.supply-chain.org/html/vendors.cfm
Google.com ERP Software Links

Questions for Discussion: 1, 2, 3, 6, 7, 9, 10, 13, 14, 16, 23
Exercises:
Internet Exercises: 2, 3
Session 20
4/2 - Monday
Topic: Customer Relationship Management (CRM) and CRM Software

New:
Class Lecture Slides

Case Study 4: AT&T Wireless Knows Its Customers (http://www.ncr.com/repository/case_studies/
data_warehousing/att_wireless.htm
) or (http://www.ncr.com/repository/ case_studies/pdf/sp6696.pdf)
Note:
Case Study Questions are on the Study Guide page (click here)
Chapter 8, p. 371-375

Browse the following sites and briefly analyze their CRM applications:
CRM:
mySAP - http://www.mysap.com/
QAD - http://www.qad.com/
Siebel Systems - http://www.siebel.com/
Blue Martini - http://www.bluemartini.com/
Ariba - http://www.ariba.com/
NCR - http://www.ncr.com
Peoplesoft - http://www.peoplesoft.com/
Kana - http://www.kana.com/

CRM ASP:
Applicast - http://www.applicast.com/

ERP/SCM/CRM:
IBM-i2-Ariba Alliance - http://www.ibm-i2-ariba.com/
Session 21
4/4 - Wednesday
Topic: Supporting Management and Decision Making

New:
Quiz: Chapters 7 & 8

New:
Class Lecture Slides - DSS


Chapter 9

Questions for Discussion: 1, 5, 9, 11, 13, 16
Exercises:
Internet Exercises: 1, 5, 6

Browse the following sites:
Decision Support Systems:
http://www.dssresources.com/
http://www.dssresources.com/history/dsshistory.html
Spatial DSS
Crime and Substance Abuse Prevention DSS
Google.com Links
Session 22
4/9 - Monday
Topic: Data and Knowledge Management

New:
Class Lecture Slides -  Knowledge Management
Chapter 10

Questions for Discussion: 1, 3, 4, 7, 11, 12, 14
Exercises:
Internet Exercises:

Browse the following sites:
Knowledge management:
Project Xanadu - http://www.xanadu.com/, http://www.xanadu.com.au/
MultiCosm - http://www.multicosm.com/
Hyperwave - http://www.hyperwave.com/
CritSuite - http://www.crit.org/
Lotus Project Raven -
http://www.lotus.com/home.nsf/ welcome/km http://www.informationweek.com/ 791/lotu2.htm
Verity Business Portals - http://www.verity.com/
Brint.com's Virtual Library on KM - http://www.brint.com/km/
Google.com Knowledge Management Directory - http://directory.google.com/Top/Reference/Knowledge_Management/
Imana - http://www.imana.com/

Geographic Information Systems
ESRI - http://www.esri.com/
ESRI campus - http://campus.esri.com/
ESRI ArcData Online (use the GIS!) - http://www.esri.com/data/online/

OLAP
Drill-Down on Alexa data - http://www.alexaresearch.com/clientdir/products/top_websites.php
4/11   EASTER BREAK
4/16 PATRIOT'S DAY
Session 23
4/18 - Wednesday
Topic: Intelligent Support Systems

New:
Class Lecture Slides - Intelligent Support Systems

Quiz: Chapters 9 & 10

Case Study 5:
Nabisco Net Brings Sweet Success (http://www.wiley.com/college/ turban2e/pdf/part3.pdf)
Requires Adobe's Acrobat Reader.
Note:
Case Study Questions are on the Study Guide page (click here)

Chapter 11

Browse the following sites:

Questions for Discussion: 2, 3, 7, 9
Exercises:
Internet Exercises: 6

"Artificial Intelligence Gets Real"
http://www.forbes.com/forbes/1998/1130/6212176a.html
(Sidebar 1) http://www.forbes.com/forbes/1998/1130/6212176s1.html
(Sidebar 2) http://www.forbes.com/forbes/1998/1130/6212176s2.html

"One-Stop Shopping for Airline Tickets"
http://www.thestandard.com/article/display/0,1151,8029,00.html

"Thinking Machines"
http://www.businessweek.com/common_frames/bws.htm?http://www.businessweek.com/2000/00_32/b3693096.htm

Browse some of these sites:
Directories of AI Technology
Google AI Directory (by category) - http://directory.google.com/Top/Computers/Artificial_Intelligence/

Artificial Neural Networks
Game (ANN rat searches for cheese) - http://www.sce.carleton.ca/netmanage/java/Maze.html
Function Approximation - http://neuron.eng.wayne.edu/bpFunctionApprox/bpFunctionApprox.html
Neural Network Java Applets - http://www.aist.go.jp/NIBH/~b0616/Lab/Links.html

Expert Systems
Hewlett Packard Support (Ask Jeeves searches for solution) -
http://www.hp.com/cposupport/nonjsnav/prhome.html

Intelligent Agent Technology
Agent.org - http://www.agent.org/pub/activity.html
Microsoft Agent - http://msdn.microsoft.com/workshop/imedia/agent/default.asp
MIT Media Lab Agents - http://agents.www.media.mit.edu/groups/agents/projects/

Genetic Algorithm/Intelligent Agents
Optimization Demo - http://ai.bpa.arizona.edu/~mramsey/ga.html

Language to Language Translation
Babelfish Language Translator - http://www.babelfish.altavista.com/translate.dyn

Text To Speech (TTS)
WinSpeech - http://www.pcww.com/web_mat/wspeech.html
ClipNTalk - http://www.pcww.com/web_mat/clntk.html
Microsoft Agent Text to Speech Engines/Voices - http://msdn.microsoft.com/workshop/imedia/agent/speechengine.asp
IBM Via Voice - http://www-4.ibm.com/software/speech/

Speech Input & Recognition
Speak&Mail2000, WebSpeak - http://www.shadisoft.com/
Talk to your PC as a child - http://www.mychildinc.com/
Dragon NaturallySpeaking - http://www.dragonsys.com/

Collaborative (Social) Filtering
Collaborative Filtering Resources - http://www.sims.berkeley.edu/resources/collab/
Information Filtering Resources - http://www.enee.umd.edu/medlab/filter/filter.html
Movies
MovieLens - http://movielens.umn.edu/
GroupLens/NetPerceptions - http://www.cs.umn.edu/Research/GroupLens/, http://www.netperceptions.com/
IMDb Movie Recommender - http://us.imdb.com/Recommends/
Movie Critic - http://www.moviecritic.com/
Video Guide - http://vguide.sepia.com/
Music
Jaboom! - http://www.jaboom.com/
moodLogic - http://www.moodlogic.com/
MongoMusic - http://www.mongomusic.com/
Music Buddha - http://www.mubu.com/
Gigabeat - http://www.gigabeat.com/
News
Phoaks - http://www.phoaks.com//index.html
Restaurants
Trabble - http://www.trabble.com/
Session 24
4/23 - Monday
Topic:  Online Corporate Training Systems: Customized Education On-Demand

New:
Class Lecture Slides: "E-Learning and the Manager: Educational Information Systems and Emerging IT
Link to e-Fellows System

Course Wrap-Up
Related Readings
"Designing Distributed Learning Systems"

Browse these sites:
Asynchronous Learning Networks - http://www.aln.org/
BlackBoard - http://www.blackboard.com/
WebCT - http://www.webct.com/
SABA - http://www.saba.com/
Session 25
4/25 - Wednesday
Project Presentations I



#1 - Housing system, Project Manager: Crystal
#2 - Housing lottery, Project Manager: Dave
#3 - NE Brewing, Project Manager: Steve Schlegel
#4 - Project Manager: Peter Manderino
Session 26
4/30 - Monday
Project Presentations II


#5 - BC Escort Service, Project Manager: Jacquie
#6 - USTDK, Project Manager: Peter
#7 - BC Mail Room, Project Manager: Jorge
#8 - BC Marketplace, Project Manager: Rich
5/1 - Wednesday Study Day
5/4 - Friday Final Exam 
Time: 12:30 pm
Room: Fulton 117 (our classroom)




Comments or Suggestions?  E-mail Prof. Heim