THE WALLACE E. CARROLL SCHOOL OF MANAGEMENT
MD240: Management Information Systems
Spring 2002
Spring 2002
MD240, Section 1 -- Monday/Wednesday 3:00 - 4:15 p.m.
Last Updated April 16, 2002
| Session # Date |
Date | Class Topic and Subjects | Assignments and Activities |
| Session 1 |
January 14 (Monday) |
Introduction, course overview and objectives. Distribute syllabus. Topic: Information Technology in the Digital Economy |
Reading Assignment and Activities |
Background: Information Technology Concepts, Strategy & Strategic Information Technology |
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| Session 2 | January 16 (Wednesday) |
Topic: Information
Technologies: Concepts and Management Subjects: How have information systems evolved? Can we reduce the IS evolution into a simple framework that help managers understand it? |
Reading Assignment and Activities |
| January 21 (Monday) |
Martin Luther King, Jr.
Day NO CLASS |
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| Session 3 | January 23 (Wednesday) |
Topic: Strategic
Information Systems for Competitive Advantage Subjects: What is the difference between business and functional strategy? How is strategy changing over time (with respect to its definition and focus)? How does IT and the MIS function support business strategies? What other functional strategies does the MIS function support? |
Reading Assignment and Activities |
| Information Technology | |||
| Session 4 | January 28 (Monday) |
Topic: Hardware Subjects: What is hardware? How has hardware evolved? How is hardware now changing? |
Reading Assignment and Activities |
| Session
5 Session 6 |
January 30 (Wednesday) February 4 (Monday) |
Topic: Software Subjects: What is software? How has software evolved? What are the major classes of software today? How does licensed software and open-source software differ? What are the major programming languages today, and when should you use each? |
Reading Assignment and Activities Quiz: Chapters 1-3 |
| Session 7 | February 6 (Wednesday) |
Topic: The Open Source
Movement and Open Source Software Subjects: What is meant by Open Source? Who are the major players in open source software, and related hardware? |
Reading Assignment and Activities |
| Session 8 | February 11 (Monday) |
Topic: Data and
Databases Subjects: What is a database? What is a database management system? What methods can be used to design a database? |
Reading Assignment and Activities |
| Session 9 | February
13 (Wednesday) |
Topic:
Building Information Systems Subjects: How is software development managed? How is new software designed and modeled? What is UML? What is "round-trip engineering"? What is the open-source software development process like? |
Reading Assignment and Activities |
| Session 10 | February 18 (Monday) |
Topic:
Telecommunications and the Internet Subjects: What is a network? What are the major classes of networks? What is the Internet? What is Internet2? |
Reading Assignment and Activities |
| Session 11 | February 20 (Wednesday) |
Topic:
e-Services vs. Web Services (J2EE vs. .NET) Subjects: How are IT components combined together to deliver e-Services? What are Web Services? How do e-Services and Web Services differ? How do Sun's J2EE and Microsoft's .NET differ? |
Reading Assignment and
Activities Quiz: Chapters T.1, T.2, T.3, T.4, T.5, 14 |
| Special Session 12 |
February
22 (Wednesday) |
Topic:
Management Information Systems Consulting Presented By: Deloitte Consulting BC case consulting exercise participants. Topics Include: (1) Overview of Consulting - Hans Pusch, Paul Springer (2) Overview of CRM - Axel Newe |
Fulton 117 3:00 p.m. - 4:15 p.m. |
| Managerial Issues of Information Technology | |||
| Session 13 | February 25 (Monday) |
Topic: IT Planning and
Business Process Reengineering Subjects: What issues are driving the rapidly changing application of IT in corporations? How should managers plan the long-term acquisition and deployment of information systems? |
Reading Assignment
and Activities Case Study Due |
| Session 14 | February 27 (Wednesday) |
Topic: Information
Technology Economics Subjects: What decision making tools are available for deciding which IT will best serve your corporation's, employees' and customers' needs? How useful are these tools? |
Reading Assignment and Activities |
| March 4 - March 8 | Spring
Break NO CLASS |
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| Information Technologies Utilized in the Modern Corporation | |||
| Session 15 | March 11 (Monday) |
Topic:
Managing Information Resources and Security Subjects: How should IT-based operations be operated? What are the risks inherent in IT data centers? How can the ISD control such risks? |
Reading Assignment and Activities |
| Session 16 | March 13 (Wednesday) |
Topic: Network
Computing: Discovery, Communication and Collaboration Subjects: What are the typical tasks of the manager? What IT applications can automate these tasks? What strategic performance dimensions do these applications improve upon, and how might they provide us with competitive advantage? |
Reading Assignment and Activities Quiz: Chapters 8, 13, 15 |
| Session 17 | March 18 (Monday) |
Topic #1:
Electronic Commerce Subjects: What is electronic commerce? How is it an application of discovery, communication, and collaboration? Why should we manage electronic commerce as a service operation, and not just as a marketing program? What strategic performance dimensions do electronic commerce applications allow corporations to compete upon, and how might they provide us with competitive advantage? Topic #2: Customer Relationship Management (CRM) and CRM Software Subjects: What is customer relationship management (CRM)? How does it relate to and facilitate Electronic Commerce? |
Reading Assignment and
Activities Reading Assignment and Activities |
| Session 18 | March 20 (Wednesday) |
Topic: Supply
Chain Management and ERP Subjects: What is enterprise resource planning (ERP)? What is supply chain management (SCM)? |
Reading Assignment and Activities Case Study Due (AT&T case listed on CRM page from March 18) |
| Special Session 19 | March
22 (Friday) |
Topic:
Management Information Systems Consulting Presented By: Deloitte Consulting BC case consulting exercise participants. Topics Include: (1) Sales/Marketing and CRM - Jim Rowan, Michael Gabriel (2) CRM Technology/Architecture - Sean Lim, Juan Lopera (3) Business Transformation - Kirsten Peterson (4) Introduction to Case - Danielle Shea, Tom Sly,Justin Tease |
Fulton 117 3:00 p.m. - 4:30 p.m. (may go a little longer) |
| Session 20 | March 25 (Monday) |
Topic: Transaction
Processing, Innovative Functional Systems, and Integration Subjects: What is a transaction processing system (TPS), and what does it support? How do managers make decisions when they buy a TPS? |
Reading
Assignment and Activities |
| Session 21 | March 27 (Wednesday) |
NO CLASS Replaced by earlier Friday MIS (2/22 and 3/22) case consulting experience days. |
|
| April 1 (Monday) |
Easter
Monday NO CLASS |
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| Session 22 | April 3 (Wednesday) |
Topic:
Supporting Management and Decision Making Subjects: What are decision support systems (DSS)? At what levels of the employee and managerial hierarchy have DSS's been deployed? |
Reading Assignment and
Activities Quiz: Chapters 4, 5, 6, 7 |
| Session 23 | April 8 (Monday) |
Topic:
Knowledge Management Subjects: What is knowledge management (KM)? What is the history of knowledge management? |
Reading Assignment and Activities |
| Session 24 | April 10 (Wednesday) |
Topic: Data
Management: Warehousing, Analyzing, Mining, and Visualization Subjects: What do modern organizations do with all of the data they warehouse? What is KDD? |
Reading Assignment and Activities |
| April 15 (Wednesday) |
Patriot's
Day NO CLASS |
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| Implications of the Widespread Application of Information Technology | |||
| Session 25 | April 17 (Wednesday) |
Topic:
Intelligent Support Systems Subjects: What are the major artificial intelligence (AI) technologies, and how have they been applied to products, employee tasks, and managerial issues? How do intelligent support systems provide competitive advantage? |
Reading Assignment and Activities Case Study Due Quiz: Chapters 9, 10, 11 |
| Session 26 | April 22 (Monday) |
NO CLASS Replaced by earlier Friday MIS (2/22 and 3/22) case consulting experience days and by 4/26 Case Consulting Presentation Note: I will hold office hours (in Fulton 352A) during the class time, just in case teams have any questions about their SDLC projects. |
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| Team Project Presentations, Study Period, and Final Exam | |||
| Session 27 | April 24 (Wednesday) |
Project Presentations Teams 1-4 Course Evaluation Day |
The presentation time of each
of the teams will be determined randomly prior to this day. Each team should be prepared to give a 15 minute presentation of their project, and should have their presentation on a floppy disk or e-mailed to me by at least the day prior to class. |
| Special Session 28 |
April
26 (Friday) |
Case
Consulting Presentations Bus will pick us up at 1:00. We will meet outside of the Fulton 117 classroom, and will board the bus at 1:00. Be there a little prior to 1:00 and be ready to depart at 1:00. |
Students will meet outside Fulton Hall and take a bus downtown to Deloitte Consulting offices to present their case results. |
| Session 29 | April 29 (Monday) |
Project Presentations Teams 5-9 |
Continued from April 24th. |
| May 1 (Wednesday) |
Study Day NO CLASS |
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| Final | Thursday, May 9, 12:30 p.m. Fulton 117 |
Final Exam The test will cover all chapters except for chapter 16. Previous semesters' final exams for you to practice on have already been emailed to your BC email address. |
Final exam time and location follows scheduled exam times listed in BC class listing and on the BC web site. Exam times also will be announced in class and updated on class web page. |