THE WALLACE E. CARROLL SCHOOL OF MANAGEMENT MD254: e-Service Operations Management Spring 2003
MD254 Home	The final exam will provide the opportunity to (i) reflect on the notes, readings, cases, assignments, and class discussions, and (ii) integrate and internalize the concepts and methods discussed in the course. We will discuss the format of a final exam preferred by students as we approach the final exam week. NOTE: The Dean of the Carroll School, along with the faculty's Educational Policy Committee, have notified the Carroll School faculty that each CSOM class must hold a final exam at the end of the semester, and that this exam may only be held during Finals Week, unless the Dean is otherwise notified prior to the semester. As such, MD254 will hold a final during Finals Week. The format of the exam will be decided jointly by instructor and students during the last few classes leading up to Finals Week.