NEACAC ANNUAL CONFERENCE

June 1, 2000


SESSION IV-C

Presentation Notes
Web-Based Applications:  The Hows & Whys
WHY:
    Brief BC History*
                Viewbook
                Inquiry Information Request Form
                HTML Format Preliminary Application
            PDF Format Preliminary Application
                Campus Map (basic)
            Applet (Non-Java) Campus Map
            Video
            Embark
            NextStopCollege
            CommonApp
            MassMentor
 
               *These links are in the process of being updated & some
                            images may not be available for viewing

               Reflection of:  Mission, Volume, Service, Deadlines

HOW:
        Meeting of the Minds:    Resource Development, Allocation & Management
                                                                  (Human, Technical, Financial, Time)
                                                          Functional Process Tool vs Market Tool

        In-House Development vs Vendor
            Why In-House?
            If you do not do it, it might not get done.
                Non-technical builders build non-technical sites.
                Customers (students) build for customers.
                Don't build for technology, build for purpose.
               Truth.  Your site must not misrepresent your institution.
                        Your site represents the level of technology available at your institution
                            Hmmmm.   Maybe now's the time for assistance & support.

            Benefits:
            Opportunity, Cost, Control, Collaboration, Challenge, Ownership,  Growth, Reward

             Limitations:
            Skill Level, Support (Human, Technical, Financial, Time) & Resource Access
 

            Why Vendor?
               Acceptable/Affordable cost ratio via terms of written contract
                Resource limitations (human, technical, time)
                Professional image & proven technical ability & perspective
                Deadline driven
                Technical support & resources (service, access)

               Benefits:
                Professional Image, Technical Skill, Network Access, Customer Service

                Limitations:
            Continuing Cost, Contract Negotiation & Renewal, Staff Skill

How To Considerations:

          Process Map:    Technology, Access, Growth
                How will this technology integrate with current operations

            How Is Current Print Media Produced:  Evaluate Cost & Process

            Benchmark
                Who is doing what & how (higher, peer, lower) compare

            Evaluate Hardware, Software, Volume Capability, Access Speed,
                Cost, Trade-Off's, Project Potential Growth

            Set Stretch Targets

            Focus Groups (Develop a "Thick Skin") gather feedback

Communication & Collaboration:
         Expectations:  Who does What, When (Staff, Vendor & Customer)

            Effective Relationships & Communication
                Internal & External = 4 dimensional

            Training:  Information & Procedure - Internal & External

Avoiding Problems:
         Do you have a plan & goal?
            Does the right hand know what the left hand is doing?
            Does your application follow logical progression?
            Can your technology & staff withstand expected pressure & growth?
            Is your customer base ready, AND is your staff ready?
            KNOW your vendors -- research & investigate.
            Anticipate issues involved with coordinating release & going live.
            Avoid stagnation & "Keeping up with the Jones" syndrome.
            Train & listen to your staff & customers -- test usability.
            Evaluate content, value, costs & effectiveness -- redesign if needed.