Robert G. Fichman

Dr. Fichman received BS and MS degrees in Industrial and Operations Engineering from the University of Michigan (1982, 1983) and a Ph.D. from the MIT Sloan School of Management (1995). He joined the Carroll School of Management in 1997. Prior to getting his PhD, he worked for several years as an IS applications development manager for a leading telecommunications company, and as an IT industry consultant.


Dr. Fichman’s research examines the assimilation and diffusion of IT innovations, and draws implications for adopters and suppliers about how to better manage the introduction of new technologies. Current areas of interest include applying real options to the evaluation and management of innovative IT investments, IT and healthcare, Web 2.0/social media, and understanding the linkage between IT investments and realized business value. He has published broadly on these topics in Communications of the ACM, California Management Review, Decision Sciences Journal, Harvard Business Review, IEEE Computer, Information Systems Research, Journal of the Association of Information Systems, Management Science, MIS Quarterly, Sloan Management Review and other scholarly journals.


Dr. Fichman currently serves as Senior Editor at Information Systems Research and previously service as Senior Editor at the Journal of the Association of Information Systems and Associate Editor at Management Science and MISQ.

Contact Information

Robert G. Fichman, Professor and IS Department Chair
Boston College, Carroll School of Management
410A Fulton Hall Chestnut Hill, MA 02467-3808
Ph: 617-552-0471
Fax: 617-552-0433

Selected Publications

(Note: links below are to final working paper versions of the manuscripts in .doc or .pdf format. Page images of the actual published papers are available upon request.)

Fichman, R. G., Melville, N. P., “How Posture-Profile Misalignment in IS Innovation Diminishes Returns: Conceptual Development and Empirical Demonstration” Journal of Management Information Systems, Vol. 31, No. 1, 201-239, 2014.

Fichman R. G., Dos Santos, B., Zheng, Z., “Digital Innovation as a Fundamental and Powerful Concept in the Information Systems Curriculum” MIS Quarterly, Vol. 38, No. 2, 329-353, 2014.

Fichman, R. G., Nambisan, S. and Halpern, M., “Configurational Thinking and Value Creation from Digital Innovation: The Case of Product Lifecycle Management Implementation” in Innovation and IT in an International Context: R&D Strategy and Operations, Frantz Rowe and Dov Te’eni (Eds.), Palgrave, 2014.

Fichman R. G., Kohli, R., Krishnan, R. and Kane, G.C. “The Role of Information Systems in Healthcare: Current Research and Future Trends” lead article by the senior editors in Information Systems Research, special issue on Healthcare IT, September 2011.

Fichman, R. G. and Nambisan, S. “Deriving Business Value from IT Applications in Product Development: A Complementarities-Based Model” in Information Technology and Product Development, Satish Nambisan (Ed.), Annals of Information Systems Series, Vol. 5, Springer, 2010.

Kane, G.C., Fichman, R.G., Gallaugher, J. and Glaser, J. “Community Relations 2.0,” Harvard Business Review, November 2009.

Kane, G.C. and Fichman R.G. “The Shoemaker’s Children: Using Wikis for Information Systems Teaching, Research, and Publication,” MIS Quarterly, Vol. 33, No. 1, 1-17, 2009.


Tiwana, A., Keil, M., and Fichman, R. G., (2006) “IS Project Continuation in Escalation Situations:  A Real Options Model,” Decision Sciences Journal, 37(3) 357-391. (Best Paper Award, 2006.)

Fichman R. G., Keil M. and Tiwana, A. (2005) “Beyond Valuation: ‘Options Thinking’ in IT Project Management”,  California Management Review, 47(2) 74-100.

Fichman, R. G., (2004) “Going Beyond the Dominant Paradigm for IT Innovation Research: Emerging Concepts and Methods,” Journal of the Association for Information Systems, 5(8).

Fichman, R. G, (2004) "Real Options and IT Platform Adoption: Implications for Theory and Practice", Information Systems Research,15(2) 132-154. 

Fichman, R.G. and Cronin, M., (2003)  "Information-Rich Commerce at a Crossroads: Business and Technology Requirements," Communications of the ACM, 46, (9) 96-102.

Fichman, R.G. and Kemerer, C.F., (2002) "Activity Based Costing for Component-Based Software Development,"Information Technology and Management, 3(1-2) 137-60 .

Fichman, R.G., (2001) "The Role of Aggregation in the Measurement of IT-Related Organizational Innovation", MIS Quarterly,  25(4).

Fichman, R.G. and Kemerer, C.F., (2001) "Incentive Compatibility and Systematic Software Reuse,"Journal of Systems and Software,  57(1) 45-60.

Fichman, R.G, (2000) "The  Diffusion and Assimilation of Information Technology Innovations"  in Framing the Domains of IT Management: Projecting the Future Through the Past, Robert Zmud editor, Pinnaflex Publishing.

Fichman, R.G. and Kemerer, C.F., (1999) "The Illusory Diffusion of Innovation: An Examination of Assimilation Gaps," Information Systems Research, 10(3), 255-275.

Fichman, R.G. and Moses S. M, (1999) "An Incremental Process for Software Implementation" Sloan Management Review, 40(2), Winter, 39-52.

Fichman, R.G. and Kemerer, C.F., (1997) "The Assimilation of Software Process Innovations: An Organizational Learning Perspective," Management Science, 43(1), 1345-1363.

Fichman, R.G. and Kemerer, C.F., (1997) "Object Technology and Reuse: Lessons from Early Adopters," IEEE Computer, 30(10, 47-59.

Fichman, R.G. and Kemerer, C.F., (1993) "Adoption of Software Engineering Process Innovations: The Case of Object-Orientation," Sloan Management Review, 34(2), 7-22.

Fichman, R.G. and Kemerer, C.F., (1992) "Object-Oriented and Conventional Analysis and Design Methodologies: Comparison and Critique," IEEE Computer, 25(10), 22-39.

Fichman, R.G., (1992) "Information Technology Diffusion: A Review of Empirical Research," Proceedings of the Thirteenth International Conference on Information Systems (ICIS), December, Dallas, 195-206.