About me        













































Tingliang Huang  

Associate Professor

Carroll School of Management, Boston College

Chestnut Hill, MA 02467, USA

Office: Fulton Hall 350C

Office Phone: 617-552-1650

Email: tingliang.huang@bc.edu

Curriculum Vitae

Official Webpage at Boston College

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I am an Associate Professor in the Operations Management Department, Carroll School of Management at Boston College.


I obtained my Ph.D. in Operations Management from the Kellogg School of Management, Northwestern University, Evanston, IL, USA, in 2011. Afterwards, I have been on the faculty of University College London (UCL), London, England, where I am permanently affiliated with as an Honorary faculty member at UCL School of Management.


I have broad research interests in consumer behavior in operations management (e.g., bounded rationality) and the interface of operations and marketing. My recent research studies are to understand the role of customer behavior on the value of operations and marketing strategies (e.g., “bespoke” or mass customization, price matching, opaque selling, click tracking, capacity rationing and service pricing). My research papers have been published in leading academic journals such as Marketing Science,  Management Science,  Manufacturing & Service Operations Management, Production and Operations Management, and Naval Research Logistics.


My research has been recognized by some research awards: I am a Winner of the 2018 POMS Wickham Skinner Early-Career Research Accomplishments Award. Four of my papers are the Winner of the 2015 Wickham Skinner Best Paper Award published in Production and Operations Management during 2014 (out of approximately 150 published papers), a Winner in 2018 Most Influential Service Operations Paper (out of 61 service operations papers published in POM from 2015 to 2016), a Finalist in 2016 MSOM Service Management SIG Best Paper Competition, and a Finalist in 2016 INFORMS Service Science Best Student Paper Award respectively.


In Spring semesters, I teach Modeling for Business Analytics.